The Armstrong Company is seeking a high-energy and dynamic Sales Representative who will be responsible for identifying and generating sales opportunities. The right candidate will be one who works well under pressure, thinks out-of-the-box, easily initiates relaxed but informative two-way phone conversations with prospects, and is highly self-motivated. The right candidate will also understand how to assess a company’s needs and cater the outreach to each prospect specifically.
KEY RESPONSIBILITIES:
- Identify preferred prospects through enterprise resources and strategic sourcing methods.
- Contact potential new customers with a goal of converting prospects into clients.
- Conduct discovery calls with prospects to fully understand customer needs.
- Maintain relevant product and pricing knowledge to educate prospects on services & value proposition.
- Follow-up on sales leads and develop, nurture, and maintain a robust sales pipeline.
- Retain and grow existing client base.
- Maintain an organized and up-to-date system of management in Armstrong’s CRM.
- Deliver feedback to the other departments and leverage every resource available.
- Consistently review your role’s KPIs, as defined by sales leadership, to ensure you are exceeding activity, territory coverage, discovery calls, sales qualified opportunities, and revenue metrics.
- Act in accordance with Armstrong DNA at all times.
- Any other duties as assigned by the manager.
MINIMUM QUALIFICATIONS:
- 1+ years of direct sales experience required.
- Bachelor’s degree preferred.
- Exceptional communication skills, both oral and written, coupled with excellent listening skills and a positive and energetic phone presence.
- Extremely self-motivated with a diligent work ethic.
- Strong attention to detail.
- Excellent time management and prioritization skills.
- Natural curiosity and a desire/willingness to learn.
- Prior experience with CSM is a plus.
CORE COMPETENCIES:
- Persuasiveness: Utilizes influencing abilities and strength of personality to gain support for ideas.
- Results Driven: Acts as a business owner. Demonstrates personal accountability to achieve individual and company goals.
- Customer Focus: Aligns strategies and actions to achieve company and customer business objectives.
- Customer Engagement: Engage customers through credible presence, consistent follow through and value-added solutions.
- Collaboration: Joins efforts with others to achieve business goals.
- Negotiating Skills: Leverages persuasive techniques and credibility to gain commitment for solutions.
- Product Expertise: Maintains and continuously grows knowledge base of Company products. Applies knowledge to enhance effectiveness in the field.
- Resilience: Remains energized and engaged during times of uncertainty and challenge.
Physical Requirements:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job:
- Specific vision abilities include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.
- While performing the duties of this job, the employee is regularly required to talk and hear.
- This position requires the ability to occasionally lift office products and supplies, up to 10 pounds.
- Ability to sit for long periods; stand and walk frequently; and bend, stoop, and reach occasionally.
ABOUT THE ARMSTRONG COMPANY:
The Armstrong Company was founded in 1922 and acquired by the current family owners in 1957, now a third-generation family business based in Memphis, TN. With 33 locations spread across the US, Armstrong is the largest interstate van operator in the country. Armstrong’s services include household goods relocation, warehousing, commercial relocation, third-party logistics, and other logistics-related services. The company has grown tremendously in the last several years, with acquisitions being a key component of this growth. In addition to the 33 operating companies, various real estate, insurance, and other businesses exist within the ownership group’s interests.