Inside Sales Rep

MW Components • Columbus, Ohio, United States • 3d ago

Generating revenue by soliciting and obtaining orders, understanding and interpreting technical requirements, providing technical information, and developing accounts.
Assessing competitors by analyzing and summarizing competitor information and trends and identifying sales opportunities.
Notifying customers of received orders ready for pick-up.
Accurately completing all daily, weekly, monthly paperwork on a timely basis.
Assisting manager in ordering appropriate merchandise to ensure stock remains at an acceptable level.
Monitoring status of customer owned cylinders brought in for filling or hydrotest purposes.
Exchanging customers' cylinders.
Meet and communicate with the walk-in customers
Understand the needs and expectations of the customers and provide relevant solutions
Handle the traffic of customers and ensure proper attention to every customer
Analyze the choices and financial capacities of every customer and suggest suitable products
Offer different alternatives to customers in their preferred choice of product
Demonstrate the methods of using products and resolve customer queries
Responsible to close sales deals and achieve customer satisfaction
Call up the prospective customers, explain details of the different products and services offered and convince them to buy the products
Make efforts to achieve the short term sales targets and improve goodwill of the organization
Operate the CRM (customer relationship management) systems and ensure authentic information is available with the company
Establish friendly relations with customers and maintain ongoing relations with the customers
Manage a database of potential customers and contact them regularly
Note suggestions and complaints made by the customers and report them to the production department
Research the market for new competitive products introduced and the marketing strategies adopted by competitors
Record details of every sales transaction in the sales book and submit weekly reports to the higher officials

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