The Sales Manager is responsible for achieving divisional sales goals for assigned sales representatives. You will manage assigned resources and territory to insure long-term business development and sales growth. You will develop competencies, support corporate initiatives and philosophies, and meet acceptable standards of key performance indicators (KPI’s). Through teaming, you’ll provide superior service and support to the client.
Essential Functions
- Manage the assigned department team members as follows:
- Lead, coach, and train team members.
- Develop and implement strategic initiatives for team.
- Be an escalation point of contact to handle issues and involve direct leadership as needed.
- Monitor team coverage, oversee personal time off approval, make sure back-ups are in place, and redistribute work to cover when others are out.
- Monitor staffing and equipment needs.
- Conduct performance reviews and make compensation decisions.
- Manage sales funnel to achieve individual and team sales goals and corporate initiatives.
- Sell products and services at established profit goals.
- Uphold Marco’s business ethics by ensuring our solutions provide clients with increased efficiencies and profits.
- Develop and maintain in-depth knowledge of company products and services, Marco sales processes, markets, trends, competitors, and clients to maximize efficiency and effectiveness.
- Conduct effective sales presentations of products and solutions offered by Marco.
- Promote cross selling opportunities with other sales divisions, inside sales, and other sales support personnel.
- Utilize CRM to establish and maintain a well-qualified data base.
- Support Marco’s commitment to total customer satisfaction through active participation in the Corrective Action Request (CAR) process, including prompt research and resolution.
- Strive for self-improvement by establishing and working to reach professional and personal development goals.
- Develop territory plans to increase sales and market penetration.
- Manage the required non-traditional work hours to meet job duties and responsibilities.
Qualifications
- An associate degree and two years of relevant experience; or equivalent combination of education and experience.
- Bachelor’s degree preferred.
- Valid Driver’s License, proof of personal insurance, and an acceptable driving record.
Required Skills
- Willingness to travel with overnight stays as required.
- Demonstrate excellent verbal and written communication skills with internal and external clients.
- Self-starter, ability to plan and implement territory sales strategy with limited supervision.
- Ability to thrive in a competitive, goal-driven environment.
- Highly organized, ability to maintain accurate and detailed records of sales activity.
- Ability to prioritize responsibilities and operate with changing priorities.
- Demonstrate ability to deal effectively and professionally with all types of people and situations.
- Proficient with business collaboration tools including MS Office applications and company specific programs.
