The Technical Sales Specialist will act as an internal liaison between the business and the customer spending a majority of his/her time becoming familiar with all facets of the business and its product offerings.
ESSENTIAL JOB FUNCTION
- Develops a core understanding of products lines within the company and their related applications.
- Obtains an understanding of customer needs, design, and value drivers.
- Gains necessary knowledge to properly estimate product costs in order to prepare customer quotes.
- Works to understand the design and engineering behind the products with capabilities of interpreting blueprints and product specifications.
- Achieves an understanding of the manufacturing processes involved in order to produce company products.
- Works with material vendors to quote and purchase material and components.
- Establishes relationships with the Customer Service team in order to comprehend typical customer to business communications and needs.
- Learns the Quality function as it relates to testing, product tolerances, documentation, certification and ISO compliance where applicable.
- Gains fundamental knowledge of other support functions (Accounting, IT and Human Resources).
- Develops the ability to manage new and existing customer accounts with the capability of uncovering and identifying new business opportunities.
SKILLS and ABILITIES
- Internship or entry level experience a plus.
- Strong communication and decision making ability required.
- Read and understand both part drawings and customer specifications.
EDUCATION and EXPERIENCE
- 3-5 years of experience in a manufacturing or sales setting preferred.
- BA or BS in a Technical or Business related field or equivalent experience required.
