The Sales Administrator's role involves providing support to all departments within the store, encompassing sales, marketing, service, and rentals. It requires a comprehensive understanding of all aspects of our business and the capacity to act as the primary backup for any department when necessary.
Your Responsibilities:
- Assist the Sales and Service teams by handling necessary documentation.
- Prepare documentation for vehicle deliveries, including state DMV-required paperwork for titling and registration.
- Photograph all vehicles and upload the images to SalesForce.
- Maintain inventory records for both new and used vehicles.
- Aid in the follow-up of customer service Repair Orders (ROs), including payment and Work in Progress (WIP).
- Support the General Manager in dealership forecasting and budgeting.
- Manage the title process and report title status using MobilityForce.
- Process vehicle and warranty registrations.
- Responding to BDC leads promptly, distributing them to the sales team as needed and providing backup sales support if necessary.
- Be available for BDC Sales calls/appointments during evenings and weekends as required.
- Submit applications for manufacturer incentives and rebates on behalf of the sales team.
- Obtain finance paperwork and complete RSA and ESC contracts as appropriate.
- Handle Accounts Receivable duties, including daily deposits for all departments, account reconciliation, collection calls as necessary, and submission of required paperwork to state and federal accounts for payment.
- Manage monthly petty cash reconciliation, credit card statements, gas log statements, expense reports, and check requests as needed.
- Foster and maintain relationships with vendors, customers, and suppliers.
- Be willing to travel to represent the company at trade shows, store openings, and vendor training events as needed (which may include weekends).
- Oversee the vehicle rental department, including scheduling rentals, training rental clients in the use of adaptive equipment, preparing contracts, invoicing, and handling all related paperwork monthly.
- Possess in-depth knowledge of all products and services offered by the company to assist customers when the General Manager or Certified Sales Consultant is unavailable.
- Adhere to all company policies and procedures, as well as comply with OSHA, safety regulations, and state-mandated regulations.
Qualifications:
- High school diploma or GED required; Bachelor's degree preferred.
- Five years of office management experience.
- Strong ability to work independently and manage multiple tasks efficiently.
- Exceptional organizational and leadership skills.
- Excellent verbal, written, and interpersonal communication skills.
- Proven experience working independently with minimal supervision.