Position Summary/Objective:
Granite City Electric is looking to hire a customer service-oriented Showroom Salesperson for our Plymouth, MA location! The Showroom Salesperson must be goal-oriented, motivated, and familiar with lighting and decorative trends as well as embrace GCE standards and procedures.
Essential Functions
- Ensure that each Customer receives outstanding Customer Service by providing a customer friendly environment which includes greeting and acknowledging every customer, maintaining outstanding standards, solid product knowledge and all other components of customer service.
- Familiarity with and continue to learn new lighting & home fashion trends; utilize lighting knowledge to maximize sales and meet or exceed goals and objectives.
- Set up advertising displays or arrange merchandise in showroom to promote sales.
- Compliance with all GCE policies and procedures.
- Available to work varied hours/days to meet our retail operation requirements (evenings & weekends).
- Responsible for general upkeep, cleanliness and appearance of our facilities.
- Other projects and duties as assigned.
Competencies
- Strong communication and presentation skills.
- Embrace GCE core "care" values; Pride, Accountability, Integrity and Respect and apply to each business interaction; internal and external.
- Ability to process information and merchandise through Eclipse computer system.
- Strong communication and presentation skills.
- Ability to read, count and write to accurately complete all documentation.
- Ability to move or handle merchandise throughout the store generally weighing 0-50 pounds.
- Must be able to demonstrate reliability by arriving to work on time and taking breaks in expected time frames.
- Adaptability, flexibility, and willingness to change and adjust with business conditions.
- Occasionally may be asked to work at another GCE Showroom location.
- Coach-able & actively participates in coaching process.
Education and Experience
- Highschool Diploma.
- Prior lighting/showroom sales experience preferred.
- ALA Certification is preferred.
- Strong commitment to providing excellent customer service.
