Healthcare providers go into medicine to care for people, but end up losing valuable time each day to admin work and other workplace challenges. Time that could otherwise be spent helping patients. And patients end up suffering as a result. At Athelas + Commure, we build solutions that simplify providers' lives and keep them connected to their patients so they can focus on doing what matters most: providing care.
Our innovative suite of software and hardware – augmented by advanced LLM AI, RTLS, and healthcare workflow automations – boosts efficiency across every domain of healthcare, freeing up healthcare providers to spend more of their time caring for patients. Our growing suite of technologies include staff duress alerting, asset tracking, patient elopement, revenue cycle management, clinical documentation and intake, provider copilots, patient engagement and communication, home health, remote patient monitoring, and more.
Today, we support over 250,000 clinicians across hundreds of care sites around the country. And we’re only just getting started: Healthcare’s watershed moment for AI-powered transformation is here – so join us in creating the technology to power healthcare!
About the Role
We are seeking a dynamic, entrepreneurial-minded leader to join our team as a manager responsible for developing our Enterprise Sales Operations function. In this pivotal role, you will have the unique opportunity to build our Enterprise GTM strategy from the ground up and optimize the operational efficiency. You will work closely with our Sales, Marketing, and Operations teams to deliver a best-in-class partner experience and ecosystem. You will be part of the broader Enterprise team which spans across all GTM functions, reporting to our SVP of Enterprise Operations.
What You’ll Do:
- Support GTM team to improve their analytical and operational needs to help team win more business more efficiently
- Be heavily involved in building out the foundation and GTM motion for the partnership team
- Discover ways to improve forecast/pipeline accuracy by implementing opportunity hygiene best practices
- Establish key performance indicators (KPIs) that serve as guiding stars for our enterprise team. Regularly generate reports and build analyses to track progress, uncover trends, and make data-driven recommendations for program optimization, empowering us to stay ahead of the competition.
- Manage relationships with internal teams and external consultants/third-party vendors
- Be responsible for supporting planning and reporting needs, including territory planning, forecasting, attrition, recruiting, and performance data
- Collaborate with product and to ensure revenue processes are set up for new product launches
- Utilize strong analytical skills to investigate root cause revenue discrepancies, propose solutions, and collaborate with relevant teams to implement corrective actions
- Reconcile data between systems/sources identifying differences and working with engineering and product to root cause the discrepancies and propose solutions
- Contribute to the development of more automated and scalable consumption tracking solutions. Collaborate with cross-functional teams to streamline processes, identify areas for automation, and implement tools and systems to enhance efficiency.
- Identify and provide feedback to continuously improve the revenue process.
- Collaborate cross-functionally across finance, engineering, accounting, and analytics teams to ensure the accuracy of all revenue data.
What We’re Looking For:
- 10+ years of Revenue or Partnership Operations experience at an established B2B SaaS company, preferably a startup, top tier consulting firm, or private equity
- Experience in GTM tools (Salesforce, Outreach, ZoomInfo, forecasting/insight tools) and analytics tools (Excel, SQL)
- Ability to both delve into the details and engage meaningfully on higher level strategy
- Analytical rigor, ability to support decisions with data, and ability to draw insights from disparate information sources
- A self-starter mentality, with the ability to drive work from conceptualization, to analysis, to recommendation and, at times, to implementation
- Excellent communication skills, both written and verbal, with the ability to present insights to stakeholders at various levels.
- An entrepreneurial spirit, comfortable with navigating ambiguity, and possessing a strong sense of grit.
Why you’ll love working at Athelas + Commure:
- Highly Driven Team: We work hard and fast for exceptional results, knowing we’re doing mission-driven work to transform the country’s largest sector.
- Strong Backing: We are backed by top investors including General Catalyst, Sequoia, Y Combinator, Lux, Human Capital, 8VC, Greenoaks Capital and Elad Gil.
- Incredible Growth: Prior to our merger in late 2023, Commure and Athelas had independently grown more than 500% YoY for three consecutive years. We’ve achieved Series D funding, have an industry-leading runway, and continue to scale rapidly.
- Competitive Benefits: Unlimited PTO, medical, dental, vision, excellent maternity and paternity paid time off.
Athelas + Commure is committed to creating and fostering a diverse team. We are open to all backgrounds and levels of experience, and believe that great people can always find a place. We are committed to providing reasonable accommodations to all applicants throughout the application process.
Employees will act in accordance with the organization’s information security policies, to include but not limited to protecting assets from unauthorized access, disclosure, modification, destruction or interference nor execute particular security processes or activities. Employees will report to the information security office any confirmed or potential events or other risks to the organization. Employees will be required to attest to these requirements upon hire and on an annual basis.
