About Empire Office
Empire Office is the largest commercial furniture dealer in the world, with over 78 years of experience and more than 435 full-time employees across the country. We are the preeminent Steelcase dealer in the United States and support a list of more than 500 manufacturers. We partner with best-in-class architects, designers, brokers, craftsmen, and manufacturers to deliver proven workspace solutions. With creative and cost-effective results, we address business challenges and activate brands.
Overview
Empire Office is currently seeking a Sales, Business Development in our Atlanta, GA office to join our growing team. The function of this position is to manage client expectations and provide quality-based products, and knowledge-based solutions. This position will be responsible for increasing market share and profitability by cultivating client trust through daily account oversight.
JOB RESPONSIBILITIES
Sales:
- Update clients on new product offerings and market trends.
- Exercise value engineering when interacting with clients.
- Work with the Marketing Department to provide updated materials and information to clients.
- Seek out opportunities for ancillary products and additional services to offer up
- Provide prompt and courteous responses to client inquiries, needs, requests, etc.
- Avail him/herself to the client for face-to-face meetings over general phone and email communication
- Share the Empire story and promote the depth and breadth of resources he/she provides
- Promote the unique capabilities, knowledge, and expertise he/she possesses to the client
- Remain cognizant and prepared for any anticipated client needs
- Possess an understanding of the competition for proper product positioning
- Negotiate with vendors additional discounting then forward to management for increased profitability
- Continually practice strategic social relationship-building
- Carry out forecasting and strategic account plan
Sales process:
- Act as the "quarterback" throughout the sales process by facilitating and managing all steps involved
- Coordinate necessary actions as they are carried out by the Sales Coordinator or Project Manager
- Monitor all reports (waiting, unbilled, or aging)
Qualifications
SKILLS & QUALIFICATIONS
- Bachelor’s degree or equivalent education
- Minimum 1-year sales experience required; 1-year design experience preferred
- Minimum 1 year working in the furniture industry and/or a dealership
- Capable of reading and understanding blueprints, CAD, or construction drawing
- Microsoft Office knowledge (Outlook/Excel/Word)
- Strong communication skills, both written and oral
- Highly motivated, persistent, and skilled negotiator
- Plans and carries our responsibilities with little to no direction
- Comfortable working independently
- Handles deadlines and pressure with ease
- Works well in a team environment