Amae Health is creating the standard of care for people with severe mental illness.
We’re on a mission to deliver radically different care for the 14 million Americans suffering with a severe mental illness (SMI). Amae Health is an integrated, outpatient care provider for patients with SMI, treating their psychiatric and physical conditions through in-person care delivery with wrap-around services. Our approach recognizes the unique needs of our patients, and provides personalized treatment across the physical, mental and social service resources required to holistically improve patients’ lives. We believe that only by treating the whole person can you obtain lasting health outcomes.
Amae Health is a high growth organization and has raised >$25M of capital to date from leading venture capital and health system investors.
We’re Hiring!
Amae Health is actively seeking a dynamic SVP of Growth to lead our growth function, focused on patient acquisition.
About the Job
As the SVP of Growth, you will work closely with the co-founders and broader executive leadership team to build a strategy for driving sustainable growth across all markets. You will build and lead a team that cultivates strong referral partnerships with reputable healthcare organizations in our markets. You will deliver a consistently excellent experience for anyone who contacts Amae seeking care for themselves, a loved one, or a mutual patient. You will leverage marketing and brand to further execute a cohesive vision.
Qualifications:
- 7+ years of experience within a fast-growing healthcare delivery organization
- Proven ability to test multiple growth strategies and adjust priorities based on market, stage, and company goals
- Proven ability to design and execute plans that deliver exceptional results toward key organizational objectives
- Experience leading teams across multiple geographies and roles
- Experience managing remote contact center teams, including hiring, training, staffing, and performance management
- Experience working with academic medical institutions and other healthcare delivery incumbents preferred
Responsibilities:
- Develop and execute an organizational growth strategy that is well integrated with the Amae Health mission and reflects the nuances and needs of different geographies
- Lead intake coordination team, including contact center management and SLAs, conversion strategies, and cross-functional workflows
- Lead community liaison activities through a combination of dedicated team members and cross-trained clinicians to develop meaningful relationships with the healthcare ecosystem in each Amae market
- Execute SEO/SEM/digital marketing strategy
- Drive user acquisition, retention, and engagement
- Identify and test growth levers, analyze results, and scale successful initiatives
What We Provide:
- Competitive cash compensation and equity options package in a high growth organization
- A best in class work environment with some of the leading mental health professionals in the field! Our program is led by UCLA professors & VA clinicians who have designed this program with the mission of helping individuals with these complex SMI conditions unlock lasting recovery.Ability to work with leading academic medical center partners to build the center of excellence for SMI care
- A unique holistic care model that encourages collaboration amongst staff and successfully provides care for SMI patients.
- Medical, Dental & Vision Insurance; Unlimited PTO; 401(k)
- Role is in person in San Francisco or New York City
More About Amae
'Amae', pronounced ‘Ah-mai’, is a Japanese concept meaning the need to be in good favor with, and the ability to depend on, the people around oneself. It reflects our core belief that a strong support system is essential to build people up, strengthen their will to carry on and even to thrive in life. This mentality applies across our whole company – from the patients we serve to the team we’re building.
We’re a Public Benefit Corporation (PBC) that provides outpatient psychiatric and primary care health services through value-based care arrangements. Our model’s success is predicated upon achieving outcomes for our patients, and ensuring lasting recovery.
Our Values
We center care in all we do
We truly, actually care. We’re authentic in putting care at the core, for our members, for our team, and for our mission. For many of us, it is personal.
We challenge convention
We attack the problem. We are lean, agile, scrappy, nimble and aren’t afraid of a challenge. We’re results oriented, and do not accept the status-quo, don’t take no for an answer. Speed is our friend.
We take our work seriously, not ourselves
We have a high bar for excellence. We deliver results. And we incorporate humor because it’s important to balance out the grind and challenges. We make space for jokes, levity, laughter.
Your job isn’t done until the job is done
We operate as a collective. We take ownership. We look to help one another to get to the end goal.
We win together; we also fail together
We celebrate as a team when we win. We take responsibility as a team when things don’t go according to plan. We respect each other. We acknowledge. We get better. We keep going.
