Role Description: Inside Sales Representative
Role Purpose:
Wasabi is seeking a highly motivated and resultsdriven Inside Sales Representative to join our Inside Sales Team. This position covers the S. Central Territory, and we would ideally like for the candidate to reside in one of the S. Central states (TN, TX, AL, AR, KY, LA, OK, or MS) or live in Boston, MA.
In this role, you’ll manage and close Small medium business (SMB)business opportunities by partnering with various resellers to drive revenue and deliver exceptional customer experiences. The opportunities will be sourced by our Business Development Team or by our valued Channel resellers. The Inside Sales Representative will work as a storage consultant to uncover and qualify the storage needs and buying timelines of prospects and drive those prospects to purchase. This position spends about 80% of the week managing and closing opportunities for SMB customers and spends about 20% of the week uncovering new opportunities by building relationships with our resellers.
The role will report to the Director of Inside Sales.
Responsibilities:
- Qualify and close sales qualified leads (SQL) business: Managing pipeline and opportunities, including but not limited to forecast commits, deal hygiene, and closing business.
- Upsell & Cross-Sell: Identify and close opportunities to expand customer accounts through upselling and cross-selling.
- Develop strong customer rapport and trust.
- Capture detailed data in the Customer Relationship Management (CRM)Database.
- Collaborate with Channel Account Managers (CAMs): Partner with CAMs to follow up on opportunities quoted by distribution partners.
- Managing the P2P(Passed to Partner) program by passing consent leads, conducting lead/opportunity reviews, supporting add-on business.
Requirements:
- Bachelor’s degree required, preferably in Business or a similar field.
- Enthusiastic about the challenge of working at a fast-paced and exciting start-up.
- A proven track record in inside sales(1-2 years), preferably within the technology or cloud storage space.
- Experience managing a sales pipeline with attention to detail and accuracy in forecasts.
- Self-starter, experience being successful while working remotely.
- Strong collaboration skills and the ability to work cross-functionally with CAMs and other stakeholders.
- Exceptional communication(written and verbal) and negotiation skills to build relationships with partners and customers.
- Disciplined about planning and setting goals.
- Experience using a CRM (SFDC) and a Sales Engagement Platform(Outreach).
- Organized and able to multi-task with efficiency.
