Our company foundation is built on Integrity, Excellence, Accountability and Teamwork. These four core values support our vision and shape our culture. We use these values to determine success within every facet of our business. At 1Path, we want our employees to have a fulfilling career. We continue to show our commitment to this by offering competitive benefits, compensation, and development opportunities.
About 1Path
1Path is a true end-to-end IT provider. As a trusted IT provider for over 15 years, 1Path is the single source for comprehensive technology support for our clients: from the design/build stage through 24x7 monitoring and account management. We provide a variety of services from Outsourced Managed Services, Cyber Security, Cloud Solutions, Workplace Technologies, to Project Management.
Our company foundation is built on Integrity, Excellence, Accountability and Teamwork. These four core values support our vision and shape our culture. We live by them every day, measure our success, and continually grow. At 1Path we want our employees to have fulfilling careers and we commit to our employees by offering competitive benefits, compensation, and development opportunities. If you want to be an integral part of a rapidly growing, cutting-edge technology company with huge growth potential, 1Path is the one choice for you.
About The Role
We are seeking an energetic and enthusiastic Client Executive to join our team! A Client Executive at 1Path is passionate about solving challenging problems, has a thirst for building strong relationships with clients, and thrives driving long-term technology strategy to clients.
Key Responsibilities
- Client Retention & Revenue Maintenance: Ensure high client satisfaction and retention, meeting or exceeding baseline revenue targets.
- Account Growth: Identify and capitalize on opportunities to grow accounts through additional services, upselling, and project work that aligns with client needs.
- Relationship Management: Develop and maintain strong relationships with C-level executives, decision-makers, and key stakeholders to foster trust and influence long-term partnerships.
- Strategic Consultation: Act as a strategic advisor, aligning MSP services with clients’ business goals and technology needs.
- Quota Achievement: Meet or exceed monthly and quarterly revenue targets, contributing to overall growth and profitability.
- Cross-Functional Coordination: Collaborate with internal teams—including technical, operations, and project management—to ensure seamless service delivery and client satisfaction.
- Negotiation & Contract Management: Lead contract renewals and renegotiations, leveraging strong negotiation skills to secure favorable terms for both parties.
- Client Communication: Serve as the primary point of contact, providing regular updates and proactive communication to anticipate and address client needs.
Qualifications
- Experience: 10+ years in client management within the MSP or technology services industry, with a successful track record managing large, complex accounts.
- Executive Engagement: Proven experience engaging and communicating with C-level executives and senior decision-makers.
- Sales & Account Growth: Skilled in identifying growth opportunities within existing accounts and selling additional services to meet clients’ evolving needs.
- Negotiation Skills: Effective at negotiating contract renewals and navigating complex discussions to achieve mutually beneficial outcomes.
- Cross-Functional Leadership: Strong ability to coordinate and lead internal teams to ensure seamless and proactive client support.
- Analytical Skills: Capable of analyzing account performance, identifying risks, and proposing solutions that drive client satisfaction and account expansion.
- Communication & Presentation: Excellent written and verbal communication skills, with the ability to articulate technical solutions in business terms for executive audiences.
What We Offer
- Base salary estimated range between $85,000-$110,000 annually plus commissions. The final base salary offer will be determined after reviewing relevant factors, including but not limited to skill sets and relevant experience.
- Comprehensive health benefits including medical, dental, vision, life insurance, disability and Employee Assistance Program.
- 401K with Company Match
- 15 Paid Holidays Per Year + 5 Floating Holidays
- Access to Telemedicine Services
- Voluntary Benefits: Accidental Injury, Critical Illness, Hospital Indemnity, Pet Insurance, Home/Auto Insurance
- Career Coaching through Learning & Development Manager
- Paid Parental Leave Program
Please Note: 1Path is currently unable to support visa sponsorship for those living in the United States and working under an H1B visa.
1Path provides equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, pregnancy, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, 1Path will provide reasonable accommodations for qualified individuals with disabilities.
