Company Summary:
Slang.ai is redefining customer engagement through conversational AI, making every interaction seamless and efficient. Our mission is to transform the restaurant industry by providing the ultimate voice AI solution for consistently outstanding customer experiences. At Slang.ai, we foster a culture of innovation, inclusivity, and growth, ensuring that every "Slangsta" (employee) feels valued and connected to our broader AI driven impact.
What Your Experience Will Be:
As a Market Development Representative at Slang.ai, you'll be at the forefront of driving our outbound growth by prospecting specific businesses that fit our Large Organization Ideal Customer Profile. You'll connect with key decision-makers through cold calling, emailing, and using all available channels to spark interest. Working closely with your manager, you'll play a vital role in bringing new business to Slang. You'll collaborate with internal teams, including Account Executives, Partnerships, and Marketing Specialists, to ensure a seamless customer journey. This remote role may involve occasional travel for conferences or company meetings. You'll also utilize advanced sales technology to boost productivity and stay connected with prospects and your team.
Why You Belong Here & How You Will Grow:
At Slang.ai, you believe that trust is a foundational layer to any relationship starting internally and through your touch points with each prospect. We cultivate a culture where every Slangster has a deep sense of pride in their achievements with humility. Our team is collaborative, supportive, and driven by shared goals fostering an abundance mindset in addition to belonging and inclusivity. We offer experiences and benefits designed to foster a sense of community both within and outside the organization. Learner Fervor represents our strongest attribute for growth, as we challenge each employee to take every opportunity to learn especially when it's hard.
You will grow not only as a professional but also as an individual. We support and foster opportunities for learning and development, with clear career planning and benchmarks to align with your career aspirations. From weekly team trainings to 1:1 coaching sessions with your manager or peers, company wide workshops, we will help your journey in finding purpose in your work and achieving your fullest potential.
What success looks like
- Prospecting and Setting Appointments: Proactively identifying businesses within our Ideal Customer Profile and securing appointments for our Sales team
- Active Listening and Curiosity: Using your questioning and listening skills to distill client needs and highlight common pain points , championing Slang’s ability to improve staff efficiency, streamline restaurant operations, and deliver world class guest experiences
- Collaborative Support: Working closely with the Marketing and Account Executive teams to ensure smooth prospect hand-offs and leveraging unified messaging to expand our market influence
- Disciplined Daily Execution: Executing on daily inputs with radical discipline regardless of immediate results (rain or shine). 60+ calls, 5+ Newly Prospected Business in Pipeline, etc.
- Exceeding Targets: Consistently achieving and surpassing monthly appointment and pipeline quotas, setting 10+ appointments each month and generating qualified pipeline and revenue
What you will bring
- Over 1 year of experience in outbound prospecting and cold calling, demonstrating strong sales techniques and the ability to connect with potential clients effectively.
- Exceptional communication skills, capable of articulating concepts clearly, concisely, and compellingly to resonate with diverse audiences.
- Strong curiosity and active listening skills, fostering genuine connections and a deep understanding of others' needs and situations.
- Humble and growth-oriented mindset, consistently seeking feedback and striving for continuous improvement.
- Quick learner with the ability to adapt and refine approaches in response to new challenges and opportunities.
- Process-oriented with a commitment to structure and routine to achieve consistent success.
- Flexible and adaptable, able to pivot while maintaining progress through a structured approach.
- Highly driven and ambitious, setting high goals and leveraging effort and strategic thinking to exceed expectations.
- Committed to both the journey and outcomes, consistently striving to deliver exceptional results.
How Work Affects My Life:
Your role as a Market Development Representative will not only shape your professional trajectory but also enhance your personal well-being. We offer competitive compensation, including various rewards and benefits, to reflect your value to the company. By joining Slang.ai, you’ll find your work meaningful and aligned with your personal goals, shaping a positive worldview and reinforcing your sense of worth by helping businesses more efficiently serve their customers and alleviate pain for their staff.
Our Vision
Calling a business shouldn’t feel like a robot-hostage situation, where you’re forced to listen to horrible music and can't reach a human, while enduring a soulless voice uttering "I'm sorry I didn't quite get that" on repeat for eternity. (shudder) That’s why we started Slang.ai. We use the latest AI and audio wizardry to make transacting via voice so enjoyable it’s more human than human. By 2030, we will save businesses and consumers 1 billion minutes of precious time while transforming voice channels into the preferred mode of communication (it's faster and easier than text).
We have backgrounds building product at companies like Spotify, Buzzfeed, the New York Times, and OpenTable —shipping experiences that have reached hundreds of millions of users. Now, we’re using our backgrounds to start a new culture, one that puts product and human-centered design above all else while fostering constant learning and growth. Sound like something you’d like to be part of? Get on board.
Our Values
Overachiever Fever. We’re overachievers (we don’t know any other way)
Learner Fervor. We take every opportunity to learn (especially when it’s hard)
Humility Ability. We approach each other with curiosity and openness (know-it-alls not welcome!)
SMB MVP. We’re an expert member of our customers’ teams (we earn their trust)
